Frequently Asked Questions

Straight answers about ketamine therapy, TMS, safety, cost, and what to expect — and a phone number when you want a human.

Request ConsultationCall (423) 228-0579

Your Questions, Answered

Everything Patients Ask Us

What is ketamine infusion therapy and how does it work?+

Ketamine infusion therapy delivers precise, sub-anesthetic doses of ketamine through an IV. It blocks NMDA receptors, triggering a glutamate surge that activates AMPA receptors and releases BDNF — increasing neuroplasticity, the brain’s ability to rewire itself. Relief often arrives in hours to days.

What is MSKIT®?+

Minimally Stimulated Ketamine Infusion Therapy — our protocol pairing CRNA-administered infusions with a calm, low-stimulation environment, NAD+ adjuncts, and structured follow-up. In our 2022–2024 research across 252 patients, MSKIT® showed an 82% response rate.

Is ketamine addictive or a psychedelic?+

At the low IV doses used for neurogenesis, ketamine is not addictive. It is a dissociative, not a psychedelic — producing a dream-like state rather than hallucinations — and is categorized as a psychoplastogen.

What is TMS and who is it for?+

Transcranial Magnetic Stimulation is an FDA-cleared, drug-free treatment that uses magnetic pulses to activate underperforming brain networks. It’s ideal for treatment-resistant depression, anxiety, and OCD — especially for patients who prefer a non-medication path.

Should I choose ketamine or TMS?+

TMS is drug-free with 90%+ response using SNT protocols; ketamine acts fast and also treats chronic pain, PTSD, and more. Many patients benefit from pairing TMS with ketamine boosters. Your free consultation determines the right path.

Does insurance cover treatment?+

Classic TMS is covered by most insurance (we’re in-network with all major insurers except Medicaid). Ketamine is not typically covered, but VA Community Care covers veterans with a referral, and FSA/HSA, CareCredit, and SCN Service Program pricing all apply.

How quickly will I notice results?+

Many ketamine patients improve within their first few infusions — published research shows measurable improvement within 24 hours of a single infusion. TMS results build across the course; the ONE-D protocol compresses treatment into a single day.

Who administers my treatment?+

Every ketamine infusion is administered by a Certified Registered Nurse Anesthesiologist. Our team brings 40+ years of combined anesthesia experience, and founder Charles Miller serves as faculty at the University of Tennessee, Chattanooga.

Can I drive after treatment?+

After ketamine infusions, no — bring a driver and take the rest of the day off. After TMS, yes — there is no sedation and no downtime.

Where are you located and what areas do you serve?+

We’re at 7405 Shallowford Rd, Suite 240, Chattanooga, TN 37421 — open Mon–Fri and Sun, 9 a.m.–7 p.m. Patients travel from Cleveland, Hixson, Ooltewah, and Knoxville, TN; Dalton and Ringgold, GA; and Birmingham, AL.

Still Curious?

Go Deeper

Ketamine scienceTMS protocolsKetamine pricingTMS pricingOur processResearch library

Straight From Our Providers

Video Answers to Common Questions

Short answers from the Scenic City Neurotherapy team to the questions patients ask most.

Why Have I Not Heard About Ketamine Therapy? — video2:38

Why Have I Not Heard About Ketamine Therapy?

Why psychedelics make headlines while ketamine stands as a proven, FDA-approved treatment delivered under medical supervision.

Will I Still Need Psychotherapy? — video1:23

Will I Still Need Psychotherapy?

How ketamine therapy works alongside psychotherapy — not instead of it — when addressing trauma and stress.

How Does IV Ketamine Therapy Help My Anxiety? — video1:56

How Does IV Ketamine Therapy Help My Anxiety?

How IV ketamine therapy helps relieve anxiety and improve coping mechanisms at Scenic City Neurotherapy.

Do I Need Lab Work or Tests Done Before I Come In? — video0:50

Do I Need Lab Work or Tests Done Before I Come In?

What testing is — and isn't — needed before starting ketamine therapy at Scenic City Neurotherapy.

How Do I Know When It's Time for a Booster? — video0:28

How Do I Know When It's Time for a Booster?

How to recognize when it's time for a ketamine booster infusion after your Stabilization Phase.

How Does SCN Measure Patient Success Post-Stabilization? — video1:41

How Does SCN Measure Patient Success Post-Stabilization?

How Scenic City Neurotherapy measures patient outcomes after the Stabilization Phase, using tracked data — not impressions.

Take the First Step Today.

Tell us a little about what you’re facing. A provider — not a salesperson — will reach out within one business day.

(423) 228-0579
  • ✓Free, confidential, no obligation — a provider answers your questions
  • ✓We respond within one business day
  • ✓Veterans: we handle VA Community Care referrals with you

Prefer to visit first? Take the Google office tour · 7405 Shallowford Rd, Suite 240, Chattanooga, TN

Free & confidential

Request a Free Consultation

A provider — not a salesperson — will reach out within one business day.

Prefer to talk? (423) 228-0579